Returns & Exchanges
At ShopWeldingSupplies.com, we stand behind the quality of our equipment and offer a 30-day return window for items in original, unused condition. We aim to ensure you have the right tools for every job with a transparent and efficient exchange process.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original manufacturer packaging, ensuring all manuals, accessories, and protective inserts are included.
Label and Ship
Affix the provided RMA label to the outside of the box and drop it off at any authorized shipping carrier location.
Inspection and Refund
Once our warehouse team inspects the equipment for quality assurance, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing